It’s not even working out what you’re going to say, or delivering a tough message.

The hardest part is picking up the phone and dialling. Most times, once you do that, the rest of the call takes care of itself.  And even if it doesn’t go so well, having picked up and dialled, you somehow find the next call easier.

Stop waiting for the right time to call.  Just pick up and dial — it’s the hardest part, and in reality, you do that perfectly every time.